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Tuesday, June 2, 2026
7:30 AM - 8:20 AM
ET
Breakfast
7:30 AM - 8:20 AM
ET
Breakfast
Location: Porte Cochere
7:30 AM - 7:00 PM
ET
Information & Registration Desk
7:30 AM - 7:00 PM
ET
Information & Registration Desk
8:30 AM - 9:50 AM
ET
Keynote Session & Doyle Awards
8:30 AM - 9:50 AM
ET
Keynote Session & Doyle Awards
Location: Majestic Ballroom 1-5
9:50 AM - 10:15 AM
ET
Break in the Experience Center
9:50 AM - 10:15 AM
ET
Break in the Experience Center
10:15 AM - 11:05 AM
ET
From Overuse to Optimization: Addressing High Healthcare Utilization through Strategic Care Management Interventions
10:15 AM - 11:05 AM
ET
From Overuse to Optimization: Addressing High Healthcare Utilization through Strategic Care Management Interventions
Location: Garden Ballroom 1
Rebecca R. Miller, BSN, MHA, CCM (she/her/hers)
– St. Luke's University Health System
Erica Oelschlager (she/her/hers)
– St. Luke's University Health System
Kelcie Boandl, MSW LSW (she/her/hers)
– St. Luke's University Health System
CE: 1
10:15 AM - 11:05 AM
ET
Transforming Prior Authorization Through Provider Incentives: Telligen’s Blue-Ribbon Model
10:15 AM - 11:05 AM
ET
Transforming Prior Authorization Through Provider Incentives: Telligen’s Blue-Ribbon Model
Location: Royal Ballroom 1&2
Kim Reed, DNP, RN (she/her/hers)
– Telligen
Lauren Zellmer
– Telligen
11:10 AM - 12:00 PM
ET
Advancing UM Product Strategy with MCG Care Guidelines and Tools: Delivering Value in a Highly Regulated Landscape
11:10 AM - 12:00 PM
ET
Advancing UM Product Strategy with MCG Care Guidelines and Tools: Delivering Value in a Highly Regulated Landscape
Location: Royal Ballroom 1&2
Bobbi Maddox (she/her/hers)
– Blue Cross and Blue Shield of Minnesota
Molly Gosmire, DNP, MHI, RN
– Blue Cross and Blue Shield of Minnesota
Jessica Erickson
– Blue Cross and Blue Shield of Minnesota
11:10 AM - 12:00 PM
ET
AI and Automation meets Utilization Review: How one health system utilized technology to streamline processes and protect revenue
11:10 AM - 12:00 PM
ET
AI and Automation meets Utilization Review: How one health system utilized technology to streamline processes and protect revenue
Location: Garden Ballroom 1
Chad Yeager, RN, MSN
– Stormont Vail Health
Brianna Brown, MSN, BSN, RN-BC, CCDS
– Stormont Vail Health
Sri V. Suravarapu, MD, MPH, CPE, CHCQM-PHYADV
– Stormont Vail Health
11:10 AM - 12:00 PM
ET
AI Readiness in Case Management and Care Coordination
11:10 AM - 12:00 PM
ET
AI Readiness in Case Management and Care Coordination
Location: Garden Ballroom 2
India Watson, DSL, MSN, RN
– MCG Health
Emily Ferguson, DNP, RN, CCM
– MCG Health
CE: 1 / CME: 0.8
11:10 AM - 12:00 PM
ET
Proof to Practice: Crafting Trusted, Evidence-Based Care Guidelines
11:10 AM - 12:00 PM
ET
Proof to Practice: Crafting Trusted, Evidence-Based Care Guidelines
Location: Majestic Ballroom 7&8
Christopher Kurtz, MD
– MCG Health
Sabitha Rajan, MD, MSc
– MCG Health
Melissa Mahnken, MSN, RN, OCN (she/her/hers)
– MCG Health
CE: 1
12:00 PM - 1:00 PM
ET
Lunch
12:00 PM - 1:00 PM
ET
Lunch
Location: King Ballroom
1:05 PM - 1:55 PM
ET
Driving Clinical Alignment and Reducing Observation Rate and Self-Denials Through Intelligent Decision Support with MCG Indicia Synapse
1:05 PM - 1:55 PM
ET
Driving Clinical Alignment and Reducing Observation Rate and Self-Denials Through Intelligent Decision Support with MCG Indicia Synapse
Location: Garden Ballroom 1
Anthony Akosa, MD; MBA
– Franciscan Alliance, Inc.
Nancy Gosney
– Franciscan Health Indianapolis
Mallory F. Catron, BSN
– Franciscan Alliance, Inc.
1:05 PM - 1:55 PM
ET
From Red Flags to Real Value: Using MCG Care Guidelines to Detect Fraud and Improve Utilization
1:05 PM - 1:55 PM
ET
From Red Flags to Real Value: Using MCG Care Guidelines to Detect Fraud and Improve Utilization
Location: Royal Ballroom 1&2
Sudeep J. Ross, MD, MBA
– Fidelis Care
Lisa Moreno
– Fidelis Care
CE: 1
1:05 PM - 1:55 PM
ET
Standardizing Utilization Management Approaches by Leveraging MCG Solutions Across a Large Public Health Care System for Success
1:05 PM - 1:55 PM
ET
Standardizing Utilization Management Approaches by Leveraging MCG Solutions Across a Large Public Health Care System for Success
Location: Majestic Ballroom 7&8
Joshua Moskovitz, MD, MPH, MBA
– NYC Health + Hospitals
Joy Osa Uzamere, DNP, RN CCM-BC
– NYC Health + Hospitals
Rob Shutter, LMSW
– New York City Health and Hospitals Corporation
1:05 PM - 1:55 PM
ET
The Trusted Source of Truth in Clinical Reasoning Over Evidence-Based Guidelines
1:05 PM - 1:55 PM
ET
The Trusted Source of Truth in Clinical Reasoning Over Evidence-Based Guidelines
Location: Garden Ballroom 2
Jason Gillman, MD, FIDSA
– MCG Health
CE: 1 / CME: 0.8
1:55 PM - 2:20 PM
ET
Break in the Experience Center
1:55 PM - 2:20 PM
ET
Break in the Experience Center
2:20 PM - 3:10 PM
ET
Are You Ready for AI? How Healthcare Organizations Can Prepare, Govern, and Adopt AI
2:20 PM - 3:10 PM
ET
Are You Ready for AI? How Healthcare Organizations Can Prepare, Govern, and Adopt AI
Location: Garden Ballroom 2
Cindy Young, BSN, MBA, RN, CMPC (she/her/hers)
– MCG Health
CE: 1 / CME: 0.8
2:20 PM - 3:10 PM
ET
Enhancing Patient Care with AI: Smarter Status Decisions & Empowered Physician Workflows
2:20 PM - 3:10 PM
ET
Enhancing Patient Care with AI: Smarter Status Decisions & Empowered Physician Workflows
Location: Garden Ballroom 1
Andree L. Aboite, DNP, RN, ACM (she/her/hers)
– VCU Health System
Shar Mitchell (she/her/hers)
– VCU Health System
Taruna Aurora, MD (she/her/hers)
– VCU Health System
2:20 PM - 3:10 PM
ET
Leveraging MCG CareWebQI to Close the Loop: Automating Audits for Sustainable Prior Authorization Reduction
2:20 PM - 3:10 PM
ET
Leveraging MCG CareWebQI to Close the Loop: Automating Audits for Sustainable Prior Authorization Reduction
Location: Royal Ballroom 1&2
Julie A. Flugum, RN (she/her/hers)
– Quartz Health Solutions, Inc.
2:20 PM - 3:10 PM
ET
MCG Everywhere: Our Roadmap to Deliver Outsized Value
2:20 PM - 3:10 PM
ET
MCG Everywhere: Our Roadmap to Deliver Outsized Value
Location: Majestic Ballroom 7&8
Paru Srinivasan, MS, MBA
– MCG Health
3:15 PM - 4:05 PM
ET
Beyond the Status Quo: How the New MCG Indicia Experience Reinvents Utilization Management
3:15 PM - 4:05 PM
ET
Beyond the Status Quo: How the New MCG Indicia Experience Reinvents Utilization Management
Location: Garden Ballroom 2
Abigail (Abbey) Armstead (she/her/hers)
– MCG Health
Brianna Brown, MSN, BSN, RN-BC, CCDS
– Stormont Vail Health
Dina Hamdani
– Children's Health System of Texas
Courtney Rakofsky, MSN, RN (she/her/hers)
– Children's Health System of Texas
Janet Bair, BSN, RN (she/her/hers)
– Prisma Health
3:15 PM - 4:05 PM
ET
Criteria That Speak: Leveraging MCG Care Guidelines for AAC Device Authorization
3:15 PM - 4:05 PM
ET
Criteria That Speak: Leveraging MCG Care Guidelines for AAC Device Authorization
Location: Royal Ballroom 1&2
Vianka Sanchez, MS, CCC-SLP, BSN, RN, CCM (she/her/hers)
– El Paso Health
CE: 1
3:15 PM - 4:05 PM
ET
Leveling the Playing Field: A Transformation Journey to a Utilization Management Center of Excellence
3:15 PM - 4:05 PM
ET
Leveling the Playing Field: A Transformation Journey to a Utilization Management Center of Excellence
Location: Garden Ballroom 1
Lindsay O'Neil, MHCI, BSN, RN, CCM
– MedStar Health
Ritu Prasad, MD, CHCQM-PHYADV
– MedStar Health
Bonnie Gladden (she/her/hers)
– MedStar Health
3:15 PM - 4:05 PM
ET
MCG CareWebQI Synapse: Consistent, Intelligent, Fast - The Future of Medical Necessity Review
3:15 PM - 4:05 PM
ET
MCG CareWebQI Synapse: Consistent, Intelligent, Fast - The Future of Medical Necessity Review
Location: Majestic Ballroom 7&8
Daniel Cawood
– MCG Health
Brandy O'Diam, LPN
– MCG Health
Kim Reed, DNP, RN (she/her/hers)
– Telligen
Lauren Zellmer
– Telligen
4:10 PM - 5:00 PM
ET
Featured Demo: Payer Solutions
4:10 PM - 5:00 PM
ET
Featured Demo: Payer Solutions
Location: Garden Ballroom 2
Dee Miller, MSM-L, BSN, RN (she/her/hers)
– MCG Health
Christie Scales, RN, BSN (she/her/hers)
– MCG Health
4:10 PM - 5:00 PM
ET
Featured Demo: Population Health Solutions
4:10 PM - 5:00 PM
ET
Featured Demo: Population Health Solutions
Location: Majestic Ballroom 7&8
Mike Mao (he/him/his)
– MCG Health
Monica Knox
4:10 PM - 5:00 PM
ET
Featured Demo: Provider Solutions
4:10 PM - 5:00 PM
ET
Featured Demo: Provider Solutions
Location: Garden Ballroom 1
Stacy Jiles, RN CCM
– MCG Health
6:00 PM - 7:00 PM
ET
Complimentary Professional Headshots
6:00 PM - 7:00 PM
ET
Complimentary Professional Headshots
6:00 PM - 7:00 PM
ET
Networking Reception in the Experience Center
6:00 PM - 7:00 PM
ET
Networking Reception in the Experience Center
7:00 PM - 9:00 PM
ET
Dinner
7:00 PM - 9:00 PM
ET
Dinner
Location: Tidal Wave Pool
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